Case Studies

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Jeld-Wen

Our goal is to use 100 percent of our tickets and measure strategic outcomes. SpotlightTMS allows us to measure the positive correlation between ticket and suite usage and revenue growth. Single login and fewer passwords have resulted in a higher adoption rate among our employees…

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Tickets.com

“Tickets.com has an extensive nationwide inventory of tickets to internally manage. Spotlight has been key for us to create a centralized, efficient, and easy to use process for which to track and analyze ticket inventory. Spotlight has essentially revolutionized our process and saved us considerable time and effort. We are overly satisfied with the results.”

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Comcast

“To manage ticket requests and allocations more fairly, Comcast allocates its tickets between various groups such as local “interconnect”, and marketing. The ticket administrator has to manually type all ticket information into slow and difficult Excel spreadsheets. A comcast decision-maker then allocates the tickets to the different lines of business.”

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