Signs Multi-Year Renewal Agreement with Spotlight Ticket Management
CALABASAS, Calif. (January 24, 2012) – Realizing a 65 percent improvement in efficiency managing tickets and suites during the first year of using SpotlightTMS, a software as a service (SaaS) application for managing corporate suite and ticket assets, Tickets.com has signed a multi-year contract extension with SpotlightTMS (www.SpotlightTMS.com).
SpotlightTMS is the first enterprise SaaS application to centralize and automate all aspects of sports and entertainment ticket management. With a clear and concise understanding of how they’re using their sports and entertainment assets, Tickets.com and other SpotlightTMS users can maximize revenues and ROI from their ticket and suite investments.“Given our policy of validating and recommending only best-of-breed providers to our clients, Spotlight Ticket Management has been a preferred partner for some time,” said John Rizzi, senior vice president of product management and strategy at Tickets.com.
“Through the validation process, we realized we could use SpotlightTMS to manage our internal tickets as well. With tens of thousands of tickets to manage internally — spanning multiple sports leagues and overlapping seasons, plus myriad concerts and other live events — we needed an automated, transparent and efficient ticket management solution for our internal use. SpotlightTMS has revolutionized our internal ticket management and has measurably saved us time and effort.”
Tickets.com is a leading provider of event ticketing solutions that enable professional sports teams, multi-purpose arenas and performing arts organizations to control their ticketing operations, and as part of these relationships, receives suites and tickets for its own business use. Tickets.com uses these suite and ticket assets to support business development initiatives, entertain clients and reward employees located nationwide and internationally. SpotlightTMS automates the uploading of Tickets.com’s vast ticket inventory, as well as requests and distribution, thereby eliminating manual processes and improving efficiency.
“The dramatic increase in ticket management efficiency that Tickets.com has realized is a major benefit of SpotlightTMS, beyond the product’s ultimate goal of driving revenue through the use of sports and entertainment assets,” said Knopp. “We’re extremely pleased to announce this contract extension. It strengthens our relationship with Tickets.com both as a customer and a partner as it demonstrates the company’s endorsement of our ticket management solution.”
SpotlightTMS is delivered through the cloud, with no software to install and secure access available worldwide through the Internet. SpotlightTMS includes the ability to:
- Manage ticket inventories, saving time and reducing waste
- Measure top users and most invited companies
- Analyze the results of ticket usage, increasing sales effectiveness and measuring ROI
- Distribute tickets, reducing fraud through role-based permission approval for ticket requests
- Meet IRS and Sarbanes-Oxley compliance reporting requirements, reducing the risk of penalties
- Buy additional tickets from multiple sources, saving time and money
SpotlightTMS pioneered the enterprise sports and entertainment ticket management space with SpotlightTMS. Its growing list of enterprise customers seeking to maximize ROI and revenues from their tickets includes Google, Comcast, MetLife, Nike, Oracle, NBCUniversal, Penske Truck Leasing and Stanley Black & Decker. In addition, professional sports teams from football, hockey and basketball — including the Cincinnati Bengals, San Antonio Spurs, Chicago Bears, New Jersey Devils, Sacramento Kings, Miami Heat, Philadelphia Eagles, Memphis Grizzlies, Baltimore Ravens, Indianapolis Colts, Cleveland Cavaliers, Houston Texans and Detroit Red Wings — are providing SpotlightTMS to their most important customers.
About SpotlightTMS
SpotlightTMS (www.spotlighttms.com) is an enterprise SaaS provider that enables companies to maximize the business impact of sports and entertainment ticket investments while maintaining compliance standards. Its SpotlightTMS™ application is currently in use managing millions of dollars in entertainment investments by companies that want to manage their entertainment asset investments in a simple, transparent way. SpotlightTMS includes a business impact engine that allows companies to drive and measure direct business outcome, such as ensuring utilization, assessing sponsorship effectiveness and measuring ticket use as a driver of revenue. The company is based in Calabasas, Calif.
