The Benefits of SaaS – Software as a Service

SaaS applications like Spotlight Ticket Management or salesforce.com are becoming increasingly popular for large and small businesses alike. Software as a Service (SaaS) or Cloud applications allow companies to conduct business via a shared infrastructure and shared services without having to purchase and build out their existing IT infrastructure. There is a significant amount of material available regarding the benefits of SaaS, some of which is linked below, but here is why a SaaS application like Spotlight is the only solution for ticket management:

Quick Implementation – most companies can be up and running the same day. Enterprise configurations which would take months to build internally are ready to deploy in less than two weeks.
Lower costs – in addition to not having to purchase equipment or additional IT infrastructure up-front, Spotlight saves companies money on implementing, operating, backing up, disaster recovery, etc. The cost of support and upgrades are including in the subscription fees so the total cost of ownership is 10x-100x less than an internal system or the highly inefficient Excel spreadsheet and associated manual processes.
Greater insight and transparency – management can easily, quickly, and in real-time see how the company’s assets are allocated. Increased accuracy of data is another benefit of a centralized, automated tool with validated fields and pre-set drop downs.
Seamless integration, customizations, and upgrades – Spotlight easily integrates into various applications and provides a base on which to customize processes specific to your corporate needs. Upgrades are instantly deployed and easily maintained and supported.
Increased collaboration – allow departments to work together and with a singular process across all departments, lines of business, or business units.
Powerful reporting – Spotlight enables management to see reports at any time complete with graphs, filters, and one-click exporting.
Availability – Spotlight is available 24/7 including on your smart phones to facilitate adoption and compliance. Like all Saas applications, all you need is an internet connection.
Easy to switch vendors – unlike enterprise software or internally built systems which invariably end with smart companies throwing good money after bad to protect a lost investment, SaaS applications are easy to switch as the situation dictates.

A SaaS application such as Spotlight Ticket Management is the only way to manage, track, and report on ticket use – this includes tickets for all events, from sponsorships, suites, off-site events, and more. The cost savings and ease of use further demonstrate why leading companies are rapidly adopting Spotlight – see client testimonials (link).

For additional information on the benefits of SaaS for small, medium, and large businesses take a look at the following links:

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